"Not only hotel was incredible with a real << soul >>, special places to welcome you and many activities (huge swimming pool, sauna, hammam, tennis, squash, cigar lounge)."
Julien from France
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"The Hotel Alex is in the centre of Zermatt, very conveniently next to the railway station."
Heide from United Kingdom
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"We loved our stay at Hotel Alex! The hotel had a beautiful sundeck for enjoying apres ski drinks."
Kristina S from United States
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Resort Hotel Alex Zermatt, a wellness hotel, blends traditional alpine charm with modern luxury in the heart of Zermatt. The property features valuable pictures of the Matterhorn, turning the hotel into an artistic homage to the iconic mountain. Behind its log-cabin exterior lies a world of experiences, including an elegant smokers' lounge and the Montana Lounge.
Luxury Accommodations
Rooms at Resort Hotel Alex Zermatt range from Classic Single Rooms to Deluxe Suites, each over 22 m² with bathtubs and balconies. Premium mattresses, hypoallergenic bedding, and workspaces ensure comfort, while select rooms offer Matterhorn views. The Deluxe Suite features a separate living room and luxurious amenities.
Gourmet Dining
Dining options include the Alex Grill, led by top Valais chef Frédéric Fischer, offering Valais specialties and gourmet set meals. Half board includes a hearty breakfast buffet and multi-course dinners, with seasonal ingredients sourced locally. The Bodega Bacchus wine cellar provides an exclusive setting for private dining.
Wellness & Activities
The wellness area features an indoor pool, Finnish sauna, and massage treatments tailored to individual needs. Guests can also access a modern gym with Technogym equipment or play squash in the hotel's court. Seasonal outdoor activities include skiing, hiking, and the Gornergrat Zermatt Marathon.
Central Location
Resort Hotel Alex Zermatt is a 5-minute walk from Zermatt's Bahnhof bus stop and 80 km from Sion. Nearby landmarks include the Matterhorn Museum and Kapelle Winkelmatten, both within 1 km. The hotel offers a complimentary pick-up service from the train station.
“From the rich history displayed in its in-house museum to the exclusive smoky lounge, it's clear this is not a typical Zermatt hotel. The location, near the Gornergrat train station, balances village access with a sense of retreat, while the option for tailored dining experiences elevates the stay. A family-friendly atmosphere and extensive wellness area round out the appeal, making it a compelling base for exploring the Matterhorn.”
William FosterEditorial Director at Wellnesshotel
Choose your room or suite type
Various room choices: deluxe, family, and spa suites with breakfast and flexible bookings
Classic Junior Suite
2 persons
36 sq. feet
1 King-size bed
Bathtub
Heating
room details
Standard Double Room
2 persons
22 sq. feet
1 King-size bed
Bathtub
Heating
room details
Superior Double Room
2 persons
28 sq. feet
1 King-size bed
Bathtub
Heating
room details
Show all rooms
Room Prices & Availability Checker
See prices and availability for your travel dates!
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Check-in/ Check-out
Wellness Features & Amenities
The hotel combines comfort and wellness for a complete experience
Facilities: Perfect
9.3/10Review score
General
No smoking on site
Internet access
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Luggage storage
Locker room
Ski storage
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Ski school
Hiking
Cycling
Tennis court
Badminton
Golf course
Billiard tables
Table tennis
Squash
Yoga class
Sports trainer
Fishing
Guest Parking
No parking available.
Services
Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Game room
Spa & Leisure
Seasonal indoor pool
Heated swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage
Room features
Wi-Fi in rooms
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Mirror
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
CD player
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Resort Hotel Alex Zermatt, the dining experience is a delightful journey through international flavors with a focus on vegetarian, vegan, gluten-free, and dairy-free options. Guests will find cozy lounges and vibrant terraces, perfect for savoring exquisite dishes paired with fine wines in a breathtaking alpine setting.
Alex Grill
International with Valaisian influences
Ambiance
A traditional Zermatt restaurant with a welcoming atmosphere, enhanced by the beauty of the surrounding mountains.
Key Offerings
Delve into a menu featuring Valais specialties crafted by top chef Frédéric Fischer, alongside gourmet set meals and a selection of exquisite wines from around the globe.
Reservation
recommended
Open for dinner from 19:00 to 21:30, seven days a week.
Montana Lounge
Casual dining and lounge
Ambiance
An intimate space designed for relaxation and conversation, perfect for enjoying a book or catching up with friends.
Key Offerings
Alongside the lounge experience, guests can enjoy light bites and drinks in a cozy setting with easy access to the terrace.
Reservation
not needed
Hours vary
Smokies
Cigar lounge
Ambiance
An elegant lounge designed specifically for cigar enthusiasts, offering a relaxed and sophisticated environment.
Key Offerings
A unique space for those who enjoy cigars, complete with a selection of fine options to enhance the experience.
Reservation
not needed
Hours vary
Montana Sports Bar
Casual bar dining
Ambiance
A lively venue featuring a pool table and comfy seating, ideal for unwinding after a day of activities.
Key Offerings
Casual bites and drinks with an inviting atmosphere, perfect for enjoying sports and socializing.
Reservation
not needed
Hours vary
Alex Alpine Resort - Spa & Sports Location
Bodmenstrasse 12, Zermatt, 3920,
Explore Zermatt
Highlights Near Resort Hotel Alex Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
7 minutes' walk
Local history and culture showcase with rare artifacts. Engaging for all ages, perfect for a quick visit.
St Peter's English Church
5 minutes' walk
Beautiful architecture and serene atmosphere. Regular services and community events welcome visitors.
Gorner Gorge
25 minutes walking
Spectacular natural gorge with hiking trails. Offers guided tours and stunning views.
Hiking in Gorner Gorge
25 minutes walking
Thrilling trails through a breathtaking gorge. Perfect for adventure seekers with scenic views.
Relaxation at Local Spas
10 minutes' walk
Various spas nearby offer massages and wellness treatments, ideal for unwinding after a day of adventure.
Schweizerhof Kitchen
1 minute' walk
Local Swiss cuisine with a cozy atmosphere. Renowned for cheeses and hearty mountain dishes.
Steakhouse 'zur alten Muhle'
2 minutes' walk
Casual dining focused on grilled meats. Known for their tender steaks and friendly staff.
Forest Fun-Park Zermatt
18 minutes walking
Adventure park featuring zip lines and obstacle courses, great for families and thrill-seekers.
Local Bars
10 minutes' walk
Casual venues offering live music and cocktails. A perfect way to enjoy Zermatt's nightlife.
Getting around
City Centre
Zermatt 4 min · 1000 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 3 min · 700 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.2 mi
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Check Rates
Property information and rules
Check-in
from 15:00-23:00
Check-out
from 06:00-11:00
Guest Parking
No parking available.
Internet
High-speed internet access is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs CHF 25.0 per person.
Children & extra beds
There are no cots provided in a room. There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Italian
Year renovated:
2012
Number of floors:
5
Number of rooms:
84
Former name
Hotel Alex
Guest Ratings & Spa Reviews
Verified guest feedback and wellness experience insights
Review score
Based on 120 verified reviews
9.0 /10
Perfect
89 %
Recommend
Breakfast
8.7/10
Cleanliness
9.4/10
Comfort
9.5/10
Facilities
9.3/10
Location
9.7/10
Paid Wi-Fi
9.4/10
Staff
9.6/10
Value for money
8.7/10
Pros
Central location
Delicious menu
Lovely staff
Quirky public areas
Spa facilities
Cons
Uncomfortable beds
Poor breakfast
Bug bites
Guest reviews
based on 797 reviews
4.5/5
based on 245 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Alex Alpine Resort - Spa & Sports
What is the check-in and check-out policy at Resort Hotel Alex Zermatt?
Check-in is at 15:00 and check-out is by 11:00.
How far is Resort Hotel Alex Zermatt from Sion airport?
The hotel is 80 km from Sion airport.
What are the wellness facilities available at Resort Hotel Alex Zermatt?
Wellness facilities include an indoor pool, sauna, steam room, and a variety of massage and beauty treatments.
Are there any dining options at Resort Hotel Alex Zermatt?
The hotel features an on-site restaurant serving grill specialities and a lounge for snacks and drinks.
What types of room amenities are offered at Resort Hotel Alex Zermatt?
Rooms include a flat-screen TV, coffee and tea maker, hairdryer, and mountain views.
Is Wi-Fi available at Resort Hotel Alex Zermatt?
Free Wi-Fi is available throughout the hotel.
Can guests access fitness facilities at Resort Hotel Alex Zermatt?
Guests can enjoy a fitness room equipped with state-of-the-art machines, as well as tennis and squash courts.
What attractions are nearby Resort Hotel Alex Zermatt?
Nearby attractions include Matterhorn Glacier Paradise (10 km), Gorner Ridge lookout (7 km), and Matterhorn Museum (700 m).
What entertainment options are available for children at Resort Hotel Alex Zermatt?
The hotel offers a children's play area, board games, and a game room.
What language do staff members speak at Resort Hotel Alex Zermatt?
Staff members primarily speak English and German.
What is the distance from Resort Hotel Alex Zermatt to the center of Zermatt?
The hotel is located in the center of Zermatt, approximately 250 m from the railway station.